BYOD HOME | YEARS 5-6 | YEARS 7-12 | TGS WEB SERVICES | HELP & SUPPORT | TRINITY HOME

What is BYOD?

BYOD stands for Bring Your Own Device and is a strategy to allow parents and students to purchase devices for use at Trinity that meet a set criteria.  BYOD requires students to supply and maintain their own personal device.  Allowing parents and students to choose their own devices helps to empower families to select a device which meets their Son’s educational needs.

What resources will Trinity provide?

Trinity Grammar School will be providing the following resources to students:

  • An Enterprise Wi-Fi network, designed to support 802.11AC capable devices
  • Enterprise grade Internet access
  • Access to cloud services, including but not limited to:
    • Microsoft Office 365 (including Email)
    • Google Apps for Education (GAFE)
    • Canvas (Learning Management System)
    • Infiniti (Library Management System)
  • Email to Print (available in Arthur Holt Library)
  • Speciality software and hardware as appropriate for various subjects, this includes but is not limited to (Note some of these are only accessible via current Computer Labs):
    • 3D printers
    • Laser Cutters
    • Sound recording studios and editing/composing software
    • Professional graphics editing software
  • Computer support via the ICT Help Point in the Arthur Holt Library during lunch and recess.
Please note that Chromebooks will only be able to access web based resources.

How will my child be kept safe while at School?

Trinity currently use an enterprise grade firewall and web filter to monitor and block potentially inappropriate web sites. The filtering is regularly adjusted to meet the needs of Trinity staff and students and although technology is not perfect, Trinity strives to offer the safest web browsing experience possible.

Trinity does not deploy any filtering or monitor networks outside of official Trinity Grammar School ICT networks.

Trinity also teaches eSmart and responsible digital citizenship to ensure students understand responsibilities and appropriate behaviour when using technology.

Can students recharge devices through the school day?

We discourage students from recharging their devices at School.  Power cords and chargers not only add additional weight to bags, but can be a WHS hazard.  For these reasons, students will need a device that will last for over 6 hours and develop the habit of charging their device overnight.  Students working in the Arthur Holt Library can take advantage of purposely installed power points in most desk and seating areas.

Will students have access to printing while at school?

Students will continue to have access to printing in the Arthur Holt Library.  Printing is based on a credit system which restarts on a weekly basis.

Where can students save their data?

Trinity recommends students using Windows or MacOS utilise their OneDrive (as part of Office 365) and/or Google Drive accounts for saving School related data.  Both Cloud systems offer large data repositories and a local client to sync for selected data.  Students may also like to save locally to their laptops.

Chromebook users will use Google Drive for saving data.


Please note that despite the location of where data is saved, it is the Student’s responsibility to ensure their work is regularly backed up.  Trinity may not be able to retrieve data from OneDrive, Google Drive or locally stored files in the event of a failure.

Who is responsible to backup/retrieve data in the event of a device failure?

Trinity expects all students to regularly backup their data and understand how to restore from their backup in the event of a failure.

Data saved in cloud storage should also be backed up.

Trinity does not take responsibility for the backup or recovery of data.

Does Trinity provide any cloud storage?

For Windows and MacOS devices, student may use their Trinity accounts to access either OneDrive (Office 365) or Google Drive cloud storage.

Please note that students with a Chromebook will only be able to use Google Drive.

Device/Portal information
Who is providing the BYOD portal and what sort of relationship do they have with Trinity?

Trinity’s BYOD portal will be provided through Datacom.  Datacom, one of several vendors that Trinity regularly interacts with, was chosen to provide the portal after a Request for Tender process.  Trinity Grammar School has no financial relationship or agreement with Datacom with regards to the portal.

When purchasing through the portal what parties are making the transaction?

All transactions made on Trinity’s Portal is between the merchant (Datacom) and the purchaser (Parents and Students). If you have any issues making your purchase Datacom have appointed Bruce Madden as our Account Manager and can be contacted at bruce.madden@datacom.com.au or 0409 876 500.

Why should I use the portal?

The portal was setup for making purchases of devices simple for families who did not already own a suitable device.  This is an added service that Trinity Grammar School wants to offer to current families within the Trinity Community.  The portal offers a range of devices that meet the minimum specifications and are offered at a competitive pricing including educational discounts which may not be available via other providers.  Each Windows and Macbook device includes the recommend warranty and the option for accidental damage protection (insurance) which may be hard to source from third parties. As purchases are classified as educational, all Apple devices come with onsite support which is not available through standard retail channels.

Parents are by no means bound to use the portal and may purchase a suitable device, which meets the minimum specifications, from any source they would like.
How do I access the Portal?

You can access the portal here, using the following credentials to login:

Access Key: TrinityGrammar

Pin: TrinityGrammar

 

What should I do if I am unable to provide a device for my son?

Please contact your Son’s House Master in the first instance.  Trinity will review your Son’s situation and see how we can assist.  During the review, Trinity will be able to provide your Son with a 2 week loan device.

What types of devices are allowed under Trinity’s BYOD program?

Students in years 7 – 12 are required to bring a Laptop style device which meets the minimum specifications.

Year 5 – 6 students will continue with the current BYOD program of Chromebooks.

What types of devices are not allowed under Trinity’s BYOD program?

Devices not allowed to be used by Students in years 7 – 12 include but are not limited to:

  • Android devices
  • iOS devices
  • Windows 10 Mobile devices
  • Linux devices

Trinity recommends that you consult the minimum specifications documentation when selecting a device. 

Please feel free to contact ICT for further clarification around what devices are not allowed and the minimum specifications documentation.

What should I consider when making a choice?

Trinity recommends that the following be considered when making a choice of device for your Son:

  1. Does the device meet the minimum specifications?
  2. Is this the best device for my Son’s subjects? 
    1. If your Son is doing a specialised subject, such as Music, or Visual Arts, they may benefit from a Windows and MacOS device with a larger hard drive.
    2. Students will still have access to specialised labs if they choose a Chromebook.

What process did Trinity use to choose the devices on the portal?

Trinity’s ICT team consulted and surveyed a range of staff and students to determine what the classroom technology requirements were and which devices best suited these requirements.  A summary of opinions was presented to the executive committee with a range of sample devices to choose from including information regarding specifications and price.

Is any insurance included in with the laptops via the Portal?

All laptops come with 3 Years Next Business Day (NBD) warranty by default with all Windows and MacOS purchases via Trinity’s Portal, however, Accidental Damage Protection (ADP) insurance has only been offered as an option through the portal. You must choose this option if you want the ADP insurance offered by the Portal provider. Please be aware that the agreement is between the insurer and yourself (the purchaser).  It is important to read the the ADP agreement and T&Cs before purchasing.

Chromebooks purchased via the Portal do not include ADP or any other type of insurance.

Can I purchase a device that isn’t via the portal?

There is no requirement for parents to purchase a device via Trinity’s Portals.  Families may provide their Son with a device not purchased from the Portal, as long as it meets the minimum specifications requirements.

If not purchasing a device via the Portal, should my child’s device be insured?

Trinity recommends that families seek to insure all devices that are brought to School.

If not purchasing a device via the Portal, what should I consider?  (i.e. insurance/warranty)

Trinity recommends the following considerations when choosing a device not purchased via the Portal:

  1. Does the device meet the minimum specifications?
  2. Does the device have insurance?
  3. Does the device come with warranty for the period that I expect it to last my Son, i.e. if my Son will use it for 3 years, then it should have 3 years Next Business Day onsite warranty.

Security
What should we do to help keep our child’s device safe from viruses?

Trinity recommends that anti-virus software and in-built firewalls within Windows and MacOS are enabled and regularly updated on all devices brought to School.  Trinity actively works to make its network safe from virus, however, Trinity does not accept any responsibility for devices which contract viruses.

Regular backups should be taken which can be used to restore from in the event a device needs to be rebuilt.

What should we do to help keep our child’s data safe from hardware failure?

Trinity recommends Students make use of cloud storage and take regular backup of Windows and MacOS devices.  In the event of a hardware failure, Students should be able to continue accessing data in the cloud and can use these backups to restore lost data.

Please note that cloud storage is generally not considered a backup within itself.

Support Information
Who is responsible if my child’s device is broken at School?

It is the responsibility of all Students to look after and care for their devices while at School.

If you feel that a device is broken due to bullying or another student’s carelessness, you may contact the relevant Deputy Master of School via the Pastoral Office to discuss the matter further.

What should my child do if their device is damaged while at school?

As soon as possible, please report the damage to ICT.  Students will need to account for the damage to their Master of School.  A loan device may be issued for a two week period where possible.

Where should my child go if they need support?

The IT Department offer a recess and lunchtime ICT Help Point in the Arthur Holt Library.  Students are not permitted to go to the IT Department during class time without a record book note from their current teacher.

What sort of technical support can Trinity provide?

The ICT Helpdesk will offer support accessing and using Trinity provided resources, such as the Enterprise Wi-Fi, Canvas, and Printing at School.  In addition to this, the ICT Helpdesk will help to facilitate warranty claims between families and the manufacture for devices purchased via the Trinity Portal.

Trinity’s ICT Helpdesk does not offer software and hardware support for devices and is unable to assist with warranty claims for devices not purchased via the Portal.

Software
What recommended software should be installed?

As per Trinity’s Minimum Specifications student devices should run the following:

  • Web Browser:
    • Safari 7 or later
    • Chrome 50 or later
    • Firefox 31 or later
  • Security Software:
    • Microsoft Essentials (Windows)
    • ClamXav 2 Sentry (MacOS)

What software is my child entitled too?

Students at Trinity are entitled to the following:

  • Microsoft Office 365
  • Google Apps for Education (via web browser)
  • Adobe Creative Cloud (design applications only)
  • SolidWorks (only available on Windows for D&T students)

Please be aware that students using Chromebooks will only be able to access web based resources.

How can my child get Microsoft Office?

Students can download a fully copy of Microsoft Office via the Office 365 portal found here.
Microsoft Office is not available on Chromebooks.

How can my child get Adobe Creative Cloud?

Students can download and install Adobe Creative Cloud by following the instructions available on the Canvas eLearning/ICT Help Centre course.

Please note that Adobe Creative Cloud is a large install and uses large file types.  Consideration needs to be made when selecting a device to ensure that the Hard Drive is big enough for Adobe Creative Cloud.


Adobe Creative Cloud is not available on Chromebooks.